Certification Exam Group

Registration for the HUD Housing Counselor Certification Exam must be completed through each candidate’s HUDHousingCounselors.hug.gov user account. There is no method to register and pay for a group of candidates in a single transaction. However, there is a method to reserve a test center location and test time for a group of candidates.

To Arrange a Group Testing Event

  • Group testing events must be coordinated by HUDHousingCounselors.com Support.
  • Groups may initiate a request by submitting an issue ticket at HUDHousingCounselors.hud.gov/Support or by calling Support at 210-489-1461.
  • Complete requests must be submitted 45 days in advance of the group’s earliest target test date.
  • Requests are subject to test center capacity and availability.
  • Each test taker must register and pay for the exam at least 10 business days before the confirmed test date or forfeit their seat.
  • Group testing events are subject to the No Shows and Cancellations Policy.