The two-factor authentication does not require a QR code for log in. You are required to use the original QR code to set up the two-factor authentication application on your mobile device and from there you will receive a 6-digit code to log into your account moving forward. You will receive a new 6-digit code at each log in using the application on your mobile device. I have attached instructions to set up using Google Authenticator. Support has also disabled the TFA on your account so that you can set up the Two Factor using the below instructions.
Loggin in it keeps asking for second authentication and keeps logging me off and not giving me a QR code to get code every single time. How Can I avoid this and how can I login with no problem?
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Dear Alma,The two-factor…
Dear Alma,
The two-factor authentication does not require a QR code for log in. You are required to use the original QR code to set up the two-factor authentication application on your mobile device and from there you will receive a 6-digit code to log into your account moving forward. You will receive a new 6-digit code at each log in using the application on your mobile device. I have attached instructions to set up using Google Authenticator. Support has also disabled the TFA on your account so that you can set up the Two Factor using the below instructions.
Sincerely,
The HUDhousingcounselors.com Support Team
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