Unable to setup 2 step authentication. When I scan the barcode I receive a message "Sorry, the requested application could not be launched. The barcode contents may bay be invalid" I also tried copying and past and received the following message "Your search - otpauth://totp/hud-exam-hub-cgriggs%40cefseoc.org?secret=A6P66HUUSNYPRNF7 ... - did not match any documents." My coworker is having the same issue.
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cgriggs@cefseoc.org
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Hello,Support has disabled…
Hello,
Support has disabled your two factor authentication. You will need to set it up again, but please be sure to follow the instructions on how to set it up properly so that you are able to log in in the future.
Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team