Comments Dear Pamela, When attempting… Dear Pamela, When attempting to sign in you will want to enter the CAPTCHA Characters first, this is because the two-factor code regenerates a new code every 30 seconds. Once the CAPTCHA has been entered then add the TFA 6 digits. This should help the log in process. Sincerely, The HUDhousingcounselors.com Support Team Log in or register to post comments Log in or register to post comments I've made 6 attempts to update a new password. Either the Google Authenticator code is incorrect, or it's the CAPTCHA. HELP!! email housingcounselor@clintonhillaction.org Archived Unarchive
Dear Pamela, When attempting… Dear Pamela, When attempting to sign in you will want to enter the CAPTCHA Characters first, this is because the two-factor code regenerates a new code every 30 seconds. Once the CAPTCHA has been entered then add the TFA 6 digits. This should help the log in process. Sincerely, The HUDhousingcounselors.com Support Team Log in or register to post comments
Comments
Dear Pamela, When attempting…
Dear Pamela,
When attempting to sign in you will want to enter the CAPTCHA Characters first, this is because the two-factor code regenerates a new code every 30 seconds. Once the CAPTCHA has been entered then add the TFA 6 digits.
This should help the log in process.
Sincerely,
The HUDhousingcounselors.com Support Team