Certificates are available to download and print from FHA Connection only while a counselor’s employment at an approved housing counseling agency is validated in FHA Connection. Each time a counselor’s employment is verified at a new agency, a certificate is available to print with the new agency’s information displayed.
A certificate is not available to print during periods when the counselor is not employed by an approved agency or when the counselor is employed by an approved agency but their employment has not been verified in FHA Connection.
Please visit the HUD Exchange for more information. If you require assistance with FHA Connection Contact housing.counseling@hud.gov and include “FHAC” in the subject line of your message.
Comments
Dear Susana, Certificates…
Dear Susana,
Certificates are available to download and print from FHA Connection only while a counselor’s employment at an approved housing counseling agency is validated in FHA Connection. Each time a counselor’s employment is verified at a new agency, a certificate is available to print with the new agency’s information displayed.
A certificate is not available to print during periods when the counselor is not employed by an approved agency or when the counselor is employed by an approved agency but their employment has not been verified in FHA Connection.
Please visit the HUD Exchange for more information. If you require assistance with FHA Connection Contact housing.counseling@hud.gov and include “FHAC” in the subject line of your message.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team