If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.
Certificates are available to download and print from FHA Connection only while a counselor’s employment at an approved housing counseling agency is validated in FHA Connection.
A certificate is not available to print during periods when the counselor is not employed by an approved agency or when the counselor is employed by an approved agency but their employment has not been verified in FHA Connection.
Please visit the HUD Exchange for more information. If you require assistance with FHA Connection Contact housing.counseling@hud.gov and include “FHAC” in the subject line of your message.
Comments
Dear Frederick, If you are…
Dear Frederick,
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.
Certificates are available to download and print from FHA Connection only while a counselor’s employment at an approved housing counseling agency is validated in FHA Connection.
A certificate is not available to print during periods when the counselor is not employed by an approved agency or when the counselor is employed by an approved agency but their employment has not been verified in FHA Connection.
Please visit the HUD Exchange for more information. If you require assistance with FHA Connection Contact housing.counseling@hud.gov and include “FHAC” in the subject line of your message.
Sincerely,
The HUDhousingcounselors.hud.gov support team