Good afternoon, my name is Dina Alberto. My exam was scheduled today for 1:45. I have continuously tried to log in and I kept getting a message that your site is temporarily unavailable. Please reach out to me at 78631975184 other options or at least to let me know what's my next step. Thank you Again. My name is Dina Alberto, 786-319-7518.
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d@drerealty.com
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Deena, Thank you for…
Deena,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
In addition to the above message Support would like to reschedule your exam while our IT department looks into and resolves the issue to ensure that you do not miss your exam. Can you please provide three dates and times that you would be able to take the exam? We look forward to your response.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Original Ticket Body: Temporarily Unavailable
The website that you're trying to reach is having technical difficulties and is currently unavailable.
We are aware of the issue and are working hard to fix it. Thank you for your patience.
Dear Counselor,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Hello, This message serves…
Hello,
This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.
If you would like to reschedule this exam date and time you may do so by logging into your account and doing so yourself or by responding to this ticket with the exact date and time (including timezone) you would like to reschedule that to so we can assist.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Hello, This message serves…
Hello,
This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.
If you would like to reschedule this exam date and time you may do so by logging into your account and doing so yourself or by responding to this ticket with the exact date and time (including timezone) you would like to reschedule that to so we can assist.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team