Ticket from Annie Edwards - HECM Exam

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Dear Annie,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Your TFA has been reset. You will be required 3 chances to set this up when login into your account. If you are having username or password issues, please send a screenshot of what you are encountering. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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Dear Annie,

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Good Morning, I have locked myself out of my account. I do have an exam scheduled in 7 minutes. Is there any help I can get?
email
anniee@pioneercredit.com
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