Hello, this is William Perez, my phone number 651-248-5001. My e-mail is wparedes@caphamilton.org. I'm having trouble in logging in. Please give me a call back. Thank you.
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wparedes@caphennepin.org
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Dear William, Support has…
Dear William,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Original Ticket Body: can't get into the account
Dear Willam,
Thank you for informing us of the issue you are experiencing. Support Team has already reset your account you have 2 attempts to set up your TFA or the account will be locked again. If you are having any other issues, please respond to this ticket.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team