Yes, my name is Joyce Collins. My phone number is 2155. I'm sorry 215-880-4580 and I'm experiencing difficulty in registering for the HUD Housing Counselors practice exams. It keep asking me to reset and I got up to the two factor and that was yesterday. Now today they asked me to contact support again. Can someone please help me? My phone number is 215-880-4580
email
Joycecollins911@gmail.com
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Dear Joyce, Support has…
Dear Joyce,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team