If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
Please make sure you use the email that you registered your account with. The email address you have provided does not have an account associated with your information. If you have used a different email or have your username, please provide that information on this ticket so we are better to assist you.
Comments
Dear Hope, If you are unable…
Dear Hope,
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
Please make sure you use the email that you registered your account with. The email address you have provided does not have an account associated with your information. If you have used a different email or have your username, please provide that information on this ticket so we are better to assist you.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team