Hello, my name is Taylor Scott and I'm having trouble with getting into my exam in my account. My exam is today at 11:00 AM. If somebody can please give me a call back at 314-376-5811. Thank you and have a wonderful day.
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jaylamerisha44@gmail.com
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Dear Jayla, Support has…
Dear Jayla,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Jayla Scott
Jayla Scott