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Submitted by Customer Support on Fri, 04/11/2025 - 08:52

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Dear Audrey,

Support can assist with resetting your account. However, you have 2 different emails and 2 different emails. Which one would you like to reset?

Sincerely,

TheHUDHousingcounselors.hud.gov Support Team

Submitted by Customer Support on Mon, 04/14/2025 - 10:14

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Dear Audrey,

Support is reaching out to see if you were able to access your account or whether you still require assistance? As we did not receive a response to which account you needed to have reset.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Tue, 04/15/2025 - 13:50

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Dear Audrey,

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Hello my name is Audrey Howard and I'm calling in regards to I'm trying to do the training sessions with to get this certification to prepare for the certification and I'm keep having a problem with being locked out of the system. So I'm looking for someone to reset my password for me. I guess discuss for the web. I keep getting logged out but my number is 757-239-9824 and my e-mail address is goodness was Howard. This is my company e-mail address. I'm sorry, It's Howard AL Add nnva.gov. Thank you and I look forward to talking to you soon. Bye. Bye now.

email
howardal@nnva.gov
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