Housing Counselors Training modules do not load completely. For example, I was working on Module 1.1 but couldn't complete because it would not load the next slide. I then skipped ahead to Module 1.2 and it would not load past Knowledge Check 9.
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ambria.alston@rockymountnc.gov
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Dear Ambria, Thank you for…
Dear Ambria,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible. Support suggests closing out of the windows and clearing out your cache and re-launch the module.
If applicable, we will contact you once the issue is resolved.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team