Hi my name is Kirit Panetta and I'm having difficulty trying to find log in to my account. It asked me to reset my password and then when I reset the password it says to contact support. So I did try and contact support online but they just told me to reset it online which isn't working. So if you could give me a call back please. My phone number is 813-817-5360. Thank you.
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Kerryplaneta@gmail.com
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Dear Kerry, Support has…
Dear Kerry,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team