Final Response Notes
TFA instructions provided
hi my name is mamie vargas my number is 210-207-5328 need assistance in getting into the website having some trouble umm it asked me to contact the help desk thank you
email
mamie.vargas@sanantonio.gov
Archived
Unarchive
Comments
Dear Mamie, Support has…
Dear Mamie,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team