Ticket from Michele Geraci - User Account

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Dear Michele,

Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked. Once you login you will click the link Set up application to set up 2 Factor authenticator and download one of the apps below.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

TFA instructions provided 

When I use the tool on the web site to reset my password it states I need to contact system support. I am trying to register for the exam. Thank you
email
micheleg@portlandhousingcenter.org
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