Final Response Notes
Certification Exam-Compliance & Retakes
Hello, my name is Teri Doss and I am the Director of Housing at Omaha 100, a CDFI in Omaha, NE. Our organization was previously a part of Family Housing Advisory Services, which was a HUD Certified Housing Counseling agency, however Omaha 100 split from Family Housing Advisory Services in 2023. We are currently looking into bringing housing counseling services in-house in order to better control outcomes for potential homebuyers are in our mortgage pipeline. Would our affiliation with Family Housing Advisory Services count as our organization providing housing counseling services for at least 1 year as part of the requirement for Omaha 100 to be a HUD certified housing counseling agency, or would we have to provide those services for at least one year before being able to apply for certification? I am currently going through the training modules in order to get my own certification to provide the counseling services, and wanted more information on the process.
Thanks!
email
TeriD@omaha100.org
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Dear Teri, Certification…
Dear Teri,
Certification Requirement
Housing counseling required under or provided in connection with HUD programs must be provided only by certified housing counselors who work for organizations approved to participate in HUD’s Housing Counseling Program. In order to be certified, an individual must both pass a standardized written examination covering six major topic areas, and work for an agency approved to participate in HUD’s housing counseling program. In other words, you can take the certification exam without being employed at a HUD-approved agency; however, to become certified you must pass the exam and work for a HUD-approved agency.
Please visit the HUD Exchange to learn how to become a HUD Certified Housing Counseling Agency. For steps to certification visit the HUD Exchange website and view the HUD Certified Housing Counselor Application Process.
Compliance
See Housing Counseling: New Certification Requirements Final Rule on the HUD Exchange for more information. On August 5, 2020, HUD published an Interim Final Rule on the Federal Register website to announce a delay in the deadline for housing counselors to become HUD certified. The new final compliance date was August 1, 2021.
Review Managing Certification After the Final Compliance Date and HUD Exchange FAQs related to compliance for more information.
Retakes
There is no limit on retakes for the Certification Exam. However, each retake must be purchased at the stated exam fee. You can take the Certification Exam as many times as necessary to achieve a passing score. If you receive a notice about maximum attempts, please call 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern Time Monday–Friday except Federal holidays.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team