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TFA instructions provided
My name is Sammy. My cell phone number is 714-488-9101. I suffer a problem with my password. It's not work and when I try to log in and try to register from beginning they ask me to call you to try to enter the system. Please I want any help.
email
samy_338@yahoo.com
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Dear Samy, Support has reset…
Dear Samy,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Original Ticket Body: I want to apply for the counselor exam and i need a help
Dear Samy,
To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.
Select Begin Exam Registration in the Countdown to your Exam! section of your User Profile Dashboard. Follow the steps to register for the exam and complete the form at the bottom of the page.
If you are attempting to register using your mobile phone or tablet, you may not be able to complete your transaction. Please use a computer to register.
Please note, the links listed in the instructions are for informational purposes only. If you click on a link, it will open a separate page that is not part of the registration process. You must return to the registration page to continue.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team