Thank you for your inquiry. Please upload your PDF to this ticket as the one you have submitted online is restricted and unable to view your documentation. Once received your case will be reviewed and a representative from our team will contact you once the case review is complete.
This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled for 07/30/25 at 10am. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.
We are glad we were able to resolve this issue and wish you a successful exam experience.
Comments
Dear Samantha, Thank you for…
Dear Samantha,
Thank you for your inquiry. Please upload your PDF to this ticket as the one you have submitted online is restricted and unable to view your documentation. Once received your case will be reviewed and a representative from our team will contact you once the case review is complete.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
I'm sorry about that! Here's…
I'm sorry about that! Here's my doctor's note re-attached.
Sorry again--there isn't a…
Sorry again--there isn't a spot where I can attach the right pdf. How can I go about doing that?
Dear Samantha, Yes, click on…
Dear Samantha,
Yes, click on choose a file to upload the file.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Is where I need to upload a…
Is where I need to upload a file different than the comment section? There is no "choose file" link for me to select.
Dear Samantha, If you can…
Dear Samantha,
If you can add it in the comments, you can do that as well.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Unfortunately there is no…
Unfortunately there is no way for me to do this. Should I re-submit my original request form? Or is there an email I could send it to?
Dear Samantha, You are able…
Dear Samantha,
You are able to email it to hud_counseling_certification@ajantaconsulting.com.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
I just sent it via email…
I just sent it via email. Thank you!
Dear Samantha, Support is…
Dear Samantha,
Support is reviewing your documentation and will notify you once the documentation has been reviewed.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Samantha, Support is…
Dear Samantha,
Support is able to reschedule your online exam. Could you provide us with 3 dates and times to reschedule the exam for you?
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Hello! Thank you so much. …
Hello! Thank you so much.
Some dates are: 7/30 any time from 10:00am-5pm, 7/31 anytime between 12pm-5pm
Dear Samantha, This message…
Dear Samantha,
This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled for 07/30/25 at 10am. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.
We are glad we were able to resolve this issue and wish you a successful exam experience.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team