Ticket from Norika Hancock - User Account

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Dear Norika,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

Reset acct/TFA instructions provided

My account says access denied. I am trying to log in to see if I have received my certificate for passing my exam.
email
Norikah2@aol.com
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