Dear Clifford,
We are checking with Kryterion regarding the status of your support ticket with them and the change of your exam type. We understand that if we are able to change the exam on our end, you would like to take the exam at the TacTix Consulting Group, Inc location (11353 Reed Hartman Highway, Suite 200, Cincinnati, Ohio 4524) at 12PM.
Thank you,
The HUDHousingCounselors.hud.gov Support Team
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Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.
To change your exam delivery type, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Follow the steps to cancel your scheduled exam (the exam purchase will be refunded to the credit card used), then follow the steps to register for a new exam.
Be sure to review the No Shows and Cancellations Policy prior to making changes.