Dear Corey,
Thank you for calling the hotline with your technical issue. It has been suggested that you sign out and sign in to your account on HUDHousingCounselors.hud.gov to see if that helps you restart the exam. If not, it may be an issue with the company hosting our practice exam and we will have to reach out to them. Please let us know if logging out and logging back in helps reset the exam or not so we can investigate this further.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
email
cjmanns@glcap.org
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