After experiencing a hypoglycemic episode this morning, the day of my test, I reached out via phone to the testing site which gave me a number to call. The number was for for Kriterion. I called the number to explain the situation and attempt to reschedule my exam but was given an internal email address. I emailed that person and the email got sent back. I then tried to reschedule the test online but was unable to do so. I did all this while still ill but before my scheduled test time to avoid a no show. However, once the email was rejected, I reached out to Kriterion again at which point the agent stated to me that I had been given an internal email and that is why the email was rejected, possibly. He then sent me this link to try, again, to reschedule my exam. Please help! My email is Sandra@midlandcdc.org. My phone number is+14325562421. Thank you!