Ticket from Deborh Cooper - Certification Exam

During the exam, test takers must abide by industry-standard testing rules. Certain actions and items are prohibited during testing. Read the following instructions and rules to ensure a successful exam experience.

Advice for a Successful Test Center Exam

  • Print your Assessment Confirmation Email and bring it with you to your exam
  • Verify both Primary Photo ID and Secondary ID are valid (not expired) and will be valid on test date
  • Arrive up to 15 minutes early for your exam
  • Be prepared for test center staff to secure all of your personal items in a locker during your exam
  • Be prepared to remove your glasses briefly for examination by test center staff
  • Request assistance from test center staff immediately if you encounter any technical issues during the exam

Advice for a Successful Online Exam

  • Download Sentinel Secure from the Exam Status Center, create your Biometrics Profile, and test your equipment at least one day before your exam. 
  • Some candidates may require assistance from their IT Department to install Sentinel Secure and troubleshoot any network or equipment issues.
  • Exams should be launched at least 10 minutes before the appointment time, but may be launched up to 20 minutes after.
  • Upon launching, you will be queued up for the next available proctor and alerted when a proctor becomes available.
  • The proctor will communicate with you through a chat feature on the computer. Be prepared for possible interruptions by proctor requests during the exam.
  • Prepare to work with the proctor before beginning the exam to ensure the testing environment and camera placement are in compliance.
  • Use a camera stand to allow for quick adjustments to camera placement. Make sure the camera view includes your eyes, hands, keyboard, and mouse.
  • If you wear glasses, the proctor will ask you to remove them and present them for inspection through the camera.
  • Make sure the testing room is well lit, quiet, and free from distraction.
  • Ensure your testing surface is clutter-free and contains only one computer, one monitor, one keyboard, and one mouse (online proctored exams).

Additional Guidance About the Exam:

  • Do not read the exam aloud.
  • Do not interact with another individual during your test session.
  • Do not leave your workstation or take a break for any reason. If you leave the workstation during the exam, Kryterion is obligated to inform your test sponsor and may suspend your exam.
  • Candidates are not allowed access to or use of books, paper, reference material, or writing utensils during the exam. (Candidates will have access to an online calculator during the exam).
  • Electronic devices, including telephones, cameras, signaling devices, pagers, alarms, and recording/playback devices of any kind are not permitted.
  • Remove all items from your neck and wrist. Watches, bracelets, and necklaces are not permitted during testing.
  • No questions concerning the content of the exam may be asked during the examination period. Listen carefully to the directions and carefully read the directions shown on the computer monitor.
  • No examination materials, documents, or memoranda of any type may leave the testing room.
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