My name is Amy Hawkins, and I have completed the HUD counselor training in June. I am scheduled to take the exam next week. I was sent a user name and password, but when I enter the information upon sign in, I am given the message that my information is invalid. I registered under my work email ahawkins@disabilityoptionsnetwork.org and the screen name given to me was AmyhA238. I tried to set up a new account with my personal email address -- amyhawkins389@gmail.com -- however my completion of training of course did not show up under a new account.
I would like to take practice exams before taking the actual exam, so I need help accessing my account. My work phone number is 724-652-5144 ext. 235, and my cell phone number is 724-761-3992.
Thank you.