Ticket from Vincent Chavez - Certification Exam

Webassessor Account Pre-Check ID Mismatch
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Hello, I have an issue with the Kryerion/Webassessor and my ID.

Today on 5.11.2023 roughly around 9:15am my webassessor ask for my ID and I complied and show it to them. They then refrain me from taking the test because the name on the test did not match my ID. My Legal name is Vicente but I go by Vincent, I've taken the test a few times before and that was not an issue until today. Regardless I would like to fix this issue moving forward and reschedule for my test. Please contact me as soon as possible.

Thank You

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