Good afternoon,
My name is Luisanna Martinez, I belong to Lawrence Community Works, last Monday, May 20, 2024, I was taking the hud exam and after having worked on 60 questions on the exam, the person who was supervising me canceled the exam since that person indicated that There was a problem with the audio. Which had to have been notified from the beginning. This caused me to lose my focus on the exam and in addition to having solved the problem, when they restarted the exam, they put me on question 70. At this point after everything I had to go through to be able to solve the situation of the audio, I was frustrated and I need you to take into consideration what happened since I believe this was the cause of my exam not being completed successfully. For the aforementioned reasons, I request for your support and consideration to retake the exam. Thank you for your consideration of this. I am waiting for your prompt response.