Ticket from Australly Aidoo - Certification Exam

Dear support team, I was scheduled to take the test today July 5 at 4.00 AM EST and I logged into the HUD site using the link https://www.hudhousingcounselors.hud.gov/user/333786. However, there was no button which should say "launch exam" instead it said "you are not registered for exam" and there was this blue button which said "begin exam registration". I also got a pop-up on my screen that the site is under maintenance and not sure if the problem occurred because of the downtime. I had a chat with the Kryterion chat support and also sent them several screenshots of what I have on my screen. After spending more than an hour, they were unable to help and asked to contact you directly. this is what they said "Apafia: Thank you for your patience.Due to the policies set by your test sponsor, we are unable to assist you with this issue; you will need to contact your testing sponsor, Ajanta , directly. For your convenience, I have provided the contact details for the Ajanta support team below. Be sure to provide as much information as possible to your test sponsor, as this will allow for a quicker resolution. Ajanta Contact Information: www.hudhousingcounselors.hud.gov/support" Now, I am stuck and need help with this. Please contact me at my email - aaidoo@hpnj.us or phone - 201-404-5152 to resolve this. I will really appreciate a quick resolution to this as I need to do the test as soon as possible. Thanks, Australlyn Aidoo