Hello, I am trying to reset my password, and you wrote me: "Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again" My question to you is do I set up two factor authentication before or after I reset my password? I tried to reset password but I did not see the two factor authentication request.
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Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Also attached are PDF files detailing how to set up TFA. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team