I have previously completed several of the trainings and was able to see my progress at one point. But now when I log in it doesn't show my updated progress. It shows as if I haven't completed anything. Could you please help me troubleshoot this?
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headleygrouprealty@gmail.com
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Original Ticket Body: This is my third time reaching out without received a response. I have previously completed several of the trainings and was able to see my progress at one point. But now when I log in it doesn't show my updated progress. It shows as if I haven't completed anything. Could you please help me troubleshoot this?
Dear Counselor,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team