Ticket from Jae Shim - User Account

Submitted by cpacsjae on

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Submitted by Customer Suppo… on Fri, 01/03/2025 - 08:30

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Dear Jae,

Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.

If applicable, we will contact you once the issue is resolved. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Final Response Notes

Jae Shim was able to log in and complete exam.

I am trying to set up two-factor authentication and downloaded microsoft authenticator app, but I could not find the QR Code or manual code from hudhousingcounselors website. I clicked the 'set up two-factor authentication' link but nothing showed up.
email
jae.shim@cpacs.org
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