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Dear Patricia,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Hi my name is Patricia Conner Conner. I am calling because I have failed the two factor authentication for getting into the housing counselor website. I have my username and password, however I do not have the six digit application code. Please call me at 313-220-6988 or e-mail at p_connorconner@wayne.edu I. NEED to know why I AM failing the two factor authentication code I'm. Sorry, it's called A2 FACTOR application code.

email
p_conner@wayne.edu
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