Hello, I can't login and stated that I need to contact support to reset my access. This is my second time with this issue and I did the authenticator but for some reason asked to do it again and it was not taking the codes so I could not do it.
Thank you
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jmorales@cvillehabitat.org
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Dear Jasmine, Support has…
Dear Jasmine,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team