Support suggests on your authenticator to add your work email, so it is able to recognize the code once received. However, if there are firewalls or any security systems from your work it may not allow you to access the needed information.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
TFA application
Validation Plugin: TFA TOTP
Generate verification codes from a mobile or desktop application.
Set up application**********this is the link you click on your HUD account to generate a code or QR code to scan with your phone.
Comments
Dear Kevin, Support suggests…
Dear Kevin,
Support suggests on your authenticator to add your work email, so it is able to recognize the code once received. However, if there are firewalls or any security systems from your work it may not allow you to access the needed information.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
TFA application
Validation Plugin: TFA TOTP
Generate verification codes from a mobile or desktop application.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team