Ticket from Sydney Holtschneider - Training

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Dear Sydney

Thank you for contacting us to assist you. We appreciate your feedback, and we are glad we were able to resolve the issue. Should you have any further comments, please do not hesitate to contact us again.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

While working on Module 2.1 yesterday, the interactive training was stuck "spinning" on Slide 19. I refreshed the page (and had to redo the quiz questions each time) multiple time, tried a different browser, and completed troubleshooting for internet connection issues. Eventually, I finished the section using the written training materials, rather than the interactive. Today, I am working on Module 2.2 and the same issue (stuck "spinning"/loading on Slide 19) is happening again. While I can use the written training materials, I prefer the interactive. Thanks!
email
sholtschneider@garrettcac.org
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