Hello my name is Marali Marioni. I'm having difficulties to access my heart profile online and it also told is requesting for me to contact support to get access to my account. I try to reset my password but it's saying to contact support. So my phone number is 303-739-7910. Once again the number is 303-739-7910. Once again, my name is. Thank you.
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mmarioni@auroragov.org
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Dear Magaly, Support has…
Dear Magaly,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team