Hello,
I had accidentally deleted the 2factor authentication to this website on my authenticator app. So now when I try to log in, it asks for a verification code but being that I don't have it on my authenticator app, I don't get a verification code making my log in inaccessible.
if there is any way i could get a QR CODE so I can link the website login to my Microsoft authenticator app. that would be great!
email
ashlee@hawaiiancommunity.net
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Dear Ashlee, Support…
Dear Ashlee,
Support suggests in order to re-add your HUD account to your authenticator you must open the authenticator app and either click the + sign or the 3 lines to add the account once added, you will login into your HUD account once logged in you will either get a link to click Reset application where the QR code will appear or it will ask for the 6 digit code that will populate from the authenticator app.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team