Ticket from Skyler Matthias - Certification Exam

Comments

Permalink

Dear Skyler,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Permalink

Original Ticket Body: I don't know how to get my Authentification code.

Permalink

Dear Skyler,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again. If you have already installed the authenticator app when you login to your HUD account when asked for the 6-digit code open your authenticator app for the code. If you have not downloaded the authenticator app you must download the app first.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

I don't know how to get my Authentification code.
email
smatthias@gvrha.org
Archived
Unarchive