Final Response Notes
TFA instructions provided
Yes, my name is Yvonne Kaufman, It's YZONNE, last name COF FM AN and I'm having difficulty resetting my password. If you could please give me a call at 9:04, 209-6146. I greatly appreciate it. Again, my number is 904-209-6146. Thank you.
email
Ycoffman@sjcfl.us
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Dear Yvonne, Support has…
Dear Yvonne,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team