Final Response Notes
Ticket closed no response
I have made multiple attempts to register for the HUD exam online, only to reach dead links each time. I’ve logged out, and logged back in, and used the dual app only to get to the registration page and receive the following message when I click the hyperlinked “online” option. Please advise. Also, the calculator does not work in either Microsoft Edge or Google Chrome Browser. I would really like to certify to become a counselor, please assist ASAP. Thank you!
email
mathews-smith.1@osu.edu
Archived
Unarchive
Comments
Dear Catilin, Thank you for…
Dear Catilin,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Support needs more information as to where the dead link is occurring. Are you able complete the registration form on the HUD website? Or is the dead link when you are registering on the Kryterion/Webassessor website when choosing the type of exam?
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear Catilin, Support is…
Dear Catilin,
Support is following up to gather more information exactly where you are experiencing the dead links. Please respond to this ticket so we are better able to assist.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Catilin, Support is…
Dear Catilin,
Support is following up to see if you still require assistance. Please respond to this ticket so we are better able to assist you.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Catilin, Support has…
Dear Catilin,
Support has not received your response. Therefore, we have closed this ticket.
If you still require assistance, please update this ticket or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team