Final Response Notes
User account reset and detailed instructions on restting pw and setting up tfa sent.
I cannot log into my account. It is asking for a two-factor application generated verification code, however I have not received a code anywhere, any time that I have attempted logging in. Thank you.
email
1009clc@gmail.com
Archived
Unarchive
Comments
Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team