User Account

Submitted by Customer Support on

My name is Harry Hatton, I have already created an account on the HUD Housing Counselors website and I've already downloaded the Google Authenticator and I was able to log in just last week but for some reason I'm not able to log in and it's not prompting for the Google Authenticator code. If you would please return my call. I'm with Pensacola Habitat for Humanity and Pensacola FL.

User Account

Submitted by Customer Support on

Hi, good morning, my name is Gloria. I called yesterday and left a voicemail asking about how to make sure that the code from Google Authenticator is generated. I understand that the code is to be generated. I understand I need to open up my app, it isn't generating so clearly there's something wrong. But today I went back in to try to log in and now it will not move past the login page.

User Account

Submitted by Customer Support on

hi my name is humphrey brown brown my number is 512-923-1463 i'm having uh problems being able to access my account or to log on to my account i took an assessment on yesterday but today i'm not even able to get logged in so please call me back at 512-923-1463 and my name is humphrey brown thank you

Ticket from William Peach - User Account

Submitted by camurexerciinh… (not verified) on
When reviewing the NSPIRE scores for the Housing Authority of Baltimore City I am unable to see several developments. They are Bailey (Scattered Sites AMP 205) & Albemarle Square (Scattered Sites AMP 204). Please add those sites to the NSPIRE Website so I can review inspections and scoring. Thanks!

Ticket from Yanet Garcia-Babst - Certification Exam

Submitted by YanetG-Babst on
Hi, Today, I had a proctored exam scheduled for 11:30 AM, but I was unable to access my account to take the exam. I contacted Kryterion for support, but they were unable to assist me. It appeared that the entire website was down or unresponsive at the time. As a result, I missed my exam. I have since regained access to the website, but unfortunately, the scheduled time has passed.

Ticket from sandra cotthaus - Training

Submitted by sondra10100@aol.com on
Have kept taking classes and you dont show completed. We are back & forth. Took two yest that you show started that I did completed but need to move to my certification and you show started still. It's 4.1 & 4.2...You still show 5.1 started that I completed. and you don't show all the classes when pull my account...Help as need to see our full account with all 15 classes when we go into our account...HELP vaton

Ticket from Kercia Huntly - User Account

Submitted by camurexerciinh… (not verified) on
Good afternoon, I've been trying for days to set up the two step authenticator to get prepared for the exam that will be taken on July 2 at 10:00am central time and haven't been successful. I understand that is a process that's needed but is there anyway my account can remain unlock until the exam has been taken. I've reach out already about this same situation and can someone please contact me or is there a phone number I can call to further assist me. Thanks.
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