My account is locked and it says to contact my supervisor. He isn't sure where he's supposed to on the portal to unlock it as it shows ACTIVE on his screen.

I cancel my online exam, but would like to take the exam onsite. Will the refund amount be credit.

Ocala Housing Authority paid for Sandra Colon to take the Housing Counseling test and we are in need of a duplicate receipt for the payment. The payment date was May 14, 2024 and the test taker was Sandra Colon

How do I register for the HECM exam. I can not find where I can schedule an exam time.

I have tried to schedule my counselors exam and I am getting a message when i click submit to adda voucher or promo code. I dont have a code it will not allow me to register for my exam.

Hi,
I was scheduled to take the exam today, June 26, at 2 pm however when trying to launch the exam i had an issue. I spoke with support who resolved the issue but the testing time had past. Is there anyway of rescheduling the exam without paying the cost again?
Thanks!

I accidentally scheduled my exam for today instead of tomorrow. Can I move the date to 6/26/24 at 1pm? It's when my proctor is coming to the office.

Good morning, I have to travel unexpectedly out of town to Cincinnati tomorrow to help my elderly ailing mother. I would like to reschedule my exam. Thank you.

I need a receipt for the Onsite Test that I took on May 17, 2024, with the amount that was paid. I need this for my Employers records.

Will i be charged the 85.00 to reschedule test if its 2 days prior??