I need a promo code/voucher to pay for exam

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I think my password reset link is going to my old employer email address at cbarnett@clarifi.org and I no longer have access to it. Can someone assist me with gaining access to my account.

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I have taken the practice exam several times but it still only shows my results from the first time I took it. How can I access the recent practice exam I took?

Ms Betsy Chau called in wondering why her exam was in Spanish.

Dear Eunice,

Your request for extra time due to limited English proficiency is approved.

Please complete the following steps:

Hello, Ms. Gary,

I am happy you could get into the exam; helping you start was my pleasure. Good Luck to you. 

Thank you

HUD Housing Counselors, Support desk 

FYI:

To access the online certification exam, to download Sentinel Secure, and to create your Biometrics Profile, you must be signed into your account on HUDHousingCounselors.hud.gov.