My name is Joselyn Romero. I'm trying to transfer my exam results to FHAC to get my Counselor Exam ID online but I'm still getting the same error. (please see attachment). 

I sent an email before informing the same issue, but I got just the steps how to register after getting my Exam ID.

I submitted a support ticket last month because the training modules stop about midway through the training and do not complete. I received a follow up email regarding the support ticket. I am trying the trainings again today and it is doing the same thing. I have tried the trainings in multiple browsers as well.

To: HUD Exam Support Team, I recently completed the HUD Housing counselor Certification Exam on August 5, 2025. While I received a score of 456, I am writing to respectfully request a manual review of my exam. I am confident that I answered over 80% of the questions correctly, and I completed the exam well ahead of the deadline. However, the score I received does not reflect my performance.

when logging i received a pop up saying to contact support to reset access

hi my name is cynthia adame i am trying to register for a hud exam and secure a spot to take the exam but it's not letting me so i appreciate any support my direct number is 323-604-1977 thank you

difficulty to log in with two way authentication

I cannot log into my account. It is asking for a two-factor application generated verification code, however I have not received a code anywhere, any time that I have attempted logging in. Thank you.

Having problems accessing my account and resetting my password. I was told to contact support to regain access.

I am trying to get a HUD certificate for my employee William Paredes. I do not know our agency ID number. I am a new Director and would now be the Application Connection Coordinator for Community Action Partnership of Hennepin County (CAPHC)

edward morris at 404-234-8502 i'm having significant difficulty logging in to take the hud counselor practice exam i get an error message each time saying that i've already taken the test and i've never taken or signed up for the test so please give me a call back let's see if we can get this login straightened out thank you