Ticket from Windy Lucius - Certification Exam

First Name: Windy
Last Name: Lucius
Email Address: windylucius@gmail.com
Phone Number: (754) 236-5507
Exam Type: Exam at a test center near you
Test Center Name: Miami Dade Colleg Wolfson Campus
Test Center Location : 245 N.E. 4 St. Bldg.3 Rm. 3104 Miami, Florida 33132
First preferred date: Mon, 07/17/2023
First preferred time: 11:00 am
Second preferred date: Mon, 07/17/2023
Second preferred time: 10:00 am
Third preferred date: Mon, 07/17/2023
Third preferred time: 10:30 am

Ticket from Claudia Cervantes - HECM Exam

I need some accommodations like a magnifier to be added in my test. I need to be able to read the HECM Exam questions without a problem.
Or use my external monitor connected to my laptop.
I fail my previous exam last week because of this reason. My new HECM Test is tomorrow at 9:00AM CT. Thank you for any help.