I have taken the training twice and I am having trouble passing the practice exam. What can I do to get extra help?

I need to pay for the HECM exam and schedule the exam

reschedule please.

I need to reschedule my exam. The area is getting hit with a massive rain storm and my basement gets water. Will there be a reschedule charge due to mother nature? Also, weather reports calling for power outages. Please advise.

Iam trying to set up my personal laptop to take the exam.
What are the fees involved?
Do I need to schedule the online exam?
I would like to take the exam on Monday 1/31/2023.
What are all the steps I need to take to do this? Ramona Archuleta ramona@crhdc.org

Need to change my User ID to Michael.Brown@naca.com. My address is registered to Michael Brown at 1341 Delaware Ave, Philadelphia, PA 19125 which is correct.

How can I see my Counselor Code?

First Name: Sharon D
Last Name: Jenkins
Email Address: Jenkinssharon12@gmail.com
Phone Number: (205) 887-7764
Exam Name: Sharon Jenkins
Exam Type: Online Exam
First preferred date: Fri, 12/15/2023
First preferred time: 10:00 am
Second preferred date: Mon, 12/18/2023
Second preferred time: 10:30 am
Third preferred date: Tue, 12/19/2023
Third preferred time: 10:45 am
Accommodations requested for online exam:
- 1 hour of additional time
- Multiple breaks
- Food and/or drink

How do I know if I was anywhere near passing the practice exam?

Ms. Howard called to find out where to start for her training and exams.