Hello, my account was reset, and I have downloaded the Microsoft authenticator however when I go to login to my hud account it is not proving me with a QR code to scan to add it to the authenticator. https://hudhousingcounselors.hud.gov/node/44291

The two part authenticator is locking me out of my account. I need to reset it and rescan the QR code.

I am locked out of my account and cannot access.

Hello, I don't know if its the user account or there's a problem with the system but every time I've tried to register for this exam my account gets messed up or I simply can not get through the webassessor page. Now I'm having authorization problems again and I haven't done anything different. Every time I go to the comments page I can't even post comments I have to make a whole new ticket this process is becoming extremely frustrating

Looking for a housing counselor for first time home buyers and mortgage specialists. For low income family with SSI

Hello, I have just attempted to register for the exam and when I was taken to the webassessor age it was blank with the notice system error has occurred. If you could please help me with this on-going issue. Much appreciated.

Modules keep freezing 2/3 of the way through and I can't complete them

I need to see if my HUD housing counselor certification exam and HECM Exam scores have been transferred

Is there an audio for the interactive online modules?