Hi, I can't get any sound from the training modules. This is my first time trying to watch the videos. How do I access the sound?
Thank you.
Tracy
Can you verify if I passed the exam? The exam ID is VA87838520
I have been trying to sign up for this training and get access to the website with no luck or response. Can you please reset my profile so I can start over? I need access to this to continue training for my new job.
Do I have to pay again if I need to retest?
Having issues with the Sentinel setup
Login assistance. I tried to login to take the exam and it logged me out and I put my email and password in and it gave me an error.
I need an invoice for my january 25 2023 test. My company can reinburse it to me then. Thank you. Juan Beltrami
I want help with studying
My test was rescheduled without my consent today just 2 hours prior to my start time. The new scheduled test does not work for me. I need to test online today. Please refund the card that was used to purchase. Thank you
Dear Counselor,
Once you have taken the HECM Exam your results can take up to 7-10 business days to reflect on the HECM Roster.
As a reminder, if you aren't currently a HECM Counselor you do need to apply to be on the HECM Roster.
HECM Exam- Application Process | HUD Housing Counselors Training and Testing for Certification
Sincerely,
The HUDhousingcounselors.hud.gov Support Team